A man whose Tesla Model Y caught fire on a California highway says customer service asked him to ...
haul the burned husk of his car to their service center/ Bishal Malla thought he had a flat tire when his Tesla began shaking. Minutes later, it was aflame./ He said that customer service was unhelpful and that one agent told him to bring his burned car in./ "All I need is the answer from them and protect others to not go through the same issue," he said./ , Bishal Malla contacted the company's customer service hoping for answers. Instead, he was met with silence and one absurd recommendation to drag his burnt car to a Tesla-servicing ...
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